Smart Supervisor

Positive Communication Skills for Supervisors

Interested in learning how to communicate effectively with your team?

Do you hesitate to bring up important concerns to your team member because you don't know how they will respond?

Do you struggle to find the words?

In this three hour workshop, you will understand that...

A supervisor must learn how to communicate powerfully across team lines. It's important for supervisors to become aware of how they behave as a speaker and a listener. Communicating with your team in an empowered manner can increase your first-line leadership influence.

How You Will Benefit

  • Learn your communication style
  • Become aware of your strengths and areas that need improvement
  • Identify key non-verbal and verbal communication attributes
  • Apply techniques across organizational situations

What Will Be Covered

  • Assessing Yourself: Communication style assessment
  • Communication basics: Communication do's and don'ts
  • Practice Session: Scenarios and evaluation
  • Taking It to the Streets: Action plan for taking it back to work

Who Should Attend

Entry level or new first line supervisors that want to learn how to enhance their communication style in order to improve their ability to lead with and through others.

Workshop Goals

Upon completion of this workshop, students will be able to:

  • Increase their awareness of their preferred communication style
  • Understand the importance of modeling effective communication skills
  • Self-correct in the moment
  • Apply communication techniques that promote effective interactions in the workplace